Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

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Last Updated: August 21, 2025

HelioBuilders values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

1Information We Collect

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Personal Information: Name, phone number, email, address, and any details you provide when requesting a quote, appointment, or service.
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Automatic Information: Device type, browser, and website usage data (through cookies and analytics tools).
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Communications: Records of SMS, calls, and emails related to your service.

2How We Use Your Information

We use your information to:

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Provide quotes, schedule appointments, and deliver services.
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Send updates about installations, maintenance, or service-related requests.
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Communicate promotional offers (only if you've given consent).
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Improve our website and customer experience.

3SMS & Call Communications

By providing your phone number, you consent to receive automated calls and SMS related to your quotes, appointments, installations, or other requests. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for assistance.

4Sharing of Information

We do not share phone numbers with third parties for marketing or promotional purposes. We do not sell, rent, or share your personal information with third parties without your consent, except:

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Service providers and contractors necessary to complete your project.
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Legal requirements (court orders, compliance with laws).

Phone Number Protection: We will never share your phone number with third parties for marketing purposes. Your phone number is only used for direct communication regarding your solar project and service-related matters.

Text Messaging Data Protection: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5Data Security

We implement reasonable safeguards to protect your personal information. However, no electronic system is 100% secure.

6Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us.

7Updates to This Policy

We may update this Privacy Policy. Changes will be posted with a new "Last Updated" date.

8Contact Us

For questions about this Privacy Policy, contact: